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Refund and Returns Policy

Returns and Refunds

Items purchased from 15th November 2024 can be returned up to 31st January 2025. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Some types of goods are exempt from being returned: Newspapers, Magazines, Gift cards, or Downloadable software products or pdf.

To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted:

    • Book with obvious signs of use
    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
    • Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@themegabookstore.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Privacy Policy

At The Mega Bookstore, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect:
We may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or sign up for our newsletter.

2. How We Use Your Information:

  • To process and deliver your orders.
  • To communicate with you about your purchases or updates.
  • To send promotional offers or newsletters (if you opt-in).

3. Data Security:
We implement strict measures to protect your information from unauthorized access, use, or disclosure. All transactions are encrypted using secure technology.

4. Sharing Your Information:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers (e.g., shipping companies) to complete your order.

5. Cookies:
Our website uses cookies to enhance your browsing experience and track website performance. You can adjust your cookie settings in your browser preferences.

6. Your Rights:
You have the right to access, update, or request deletion of your personal data. Contact us at admin@themegabookstore.com for assistance.

7. Updates to This Policy:
We may update this Privacy Policy periodically. Any changes will be reflected on this page.

Contact Us:
If you have any questions about this Privacy Policy, please reach out to us at admin@themegabookstore.com.

Shipping returns

By accessing or using our website www.themegabookstore.com, you agree to comply with the following Terms and Conditions.

1. General Use:

  • Our website is intended for personal and non-commercial use.
  • You agree not to misuse the site or attempt unauthorized access.

2. Products and Pricing:

  • Prices are subject to change without notice.
  • Product descriptions and availability are accurate to the best of our ability, but errors may occur.

3. Payments and Orders:

  • Payments must be made in full at checkout.
  • We reserve the right to cancel or refuse any order at our discretion.

4. Returns and Refunds:

  • Please refer to our [Returns and Refunds Policy] for detailed information.

5. Intellectual Property:

  • All content on this site, including text, images, and logos, is the property of The Mega Bookstore and may not be used without permission.

6. Limitation of Liability:

  • We are not responsible for any damages resulting from the use of our website or products.

Contact Us:
If you have any questions about these Terms and Conditions, please contact us at admin@themegabookstore.com.

Need help?

Contact us at admin@themegabookstore.com for questions related to refunds and returns.